Challenges

• Forge a strategic partnership to build a strong foundation & take the business forward.
• To create new programs with our innovative ideas & vision.
• To digitally transform the business to make it more profitable & customer friendly.

Insights

• We gave them the ideas to grow & expand their business through our efficient IT consulting & Marketing Strategy.

Solutions

• We introduced our loyalty program into Cousins Silks.
• Through Cousin Silks website, we try to make their operations digital & see how we can increase business through digital medium.
• Digital Marketing benefits organizations of all sizes by offering access to the mass market at a moderate cost.
• Through Cousins Silks website, we try to make their operations digital & see how we can increase business through digital medium.
• In networking, we conduct periodic visits to all the Cousins Silks outlets for CCTV checkup, we have also implemented minimum 30 days backup recording to all the outlets.
• The feedback system is an important customer touch point wherein a customer can customers put through his/her feedback at the time of purchase. In Cousins Silks, we have implemented “feedback point” at the outlet to get feedback from their valued customers.
• In IT Consulting we work as the bridge between the technical team and staff members by getting a clear understanding of the client requirements of the business model and strategy.

Results

• Created Brand awareness across Trivandrum.
• Lead Generation.
• Steady growth in business.